Anyone ever have this happen? We've received roughly 4 calls over the years where the roof leaked ( 1 skylight) at the next rain. The way we handle it is to first tell the customer we are not roofers, but roof cleaners. We then tell them to immediately call their roofer and have them come out to inspect and locate the problem. If it turns out we caused it, we will absolutely take responsibility and foot the bill. We've never heard back from any except for one who says his roofer claims undeniably it was our fault by walking to close to the valley where the 2 roofs meet. He said he took care of it but he just wanted to inform me that we should know better than to be walking in this area. That was odd, I would make me be responsible if I knew it were my fault.
As far as I'm concerned walking a valley is the safest way to navigate up a steep roof. Have any of you guys encountered this? How do you handle it? What kind of precautions do you take on a roof to minimize possible damage. I started this thread because I had no more jokes about Dan's nut.
So let me get this straight. This roof that protects your family from rain,snow,wind,storms and tree branches leaked because I walked close to a certain spot? Thats like selling a volvo that you cant sit in the right rear passenger seat you may fall out! Sounds like B.S. to me
Glad to hear most of your problems have been resolved, but if I'm reading this right the HO "took care of it" meaning he paid for the fix? That does seem odd? If you damaged my roof, I would want you to pay for it. I find walking on either side of the valley is fine, but stepping directly in the valley can be bad. I was on 1 roof that I remember looking at the valleys and they were very eroded compared to the rest of the roof.
I have been on roofs since I was 14yrs old and I was learning from my father and my 6 uncles. Walking in the valley is the safest way to navigate the roof. But stepping directly in the valley shouldnt matter, unless it is a weaved valley and the shingles werent fully seeded down tight before the other shingle was weaved over it. A cut valley it wouldnt matter at all. If there was air space under the weaved valley, stepping in it may pop a nail through the shingle, there shouldnt be an nails that close to the valley anyways. Or the shingle could crack if there is air space under the weaved valley and stepping directly in it wouldnt be a great idea. But it sounds like HO was looking to blame you.
My cure for this problem, is I NEVER get on a roof, period. I have ladders from 20' up to 32', along with my system that can and will shoot almost 70', so there is NO need to ever get on a roof. I have been over 75' high on a telephone pole in my past career, never gave it a second thought. But roofs scare the chit out of me. Guess I'm just an old sissy.
Everyones missing the truth with Gary. He sits in the street with a lawn chair and a six-pack of Old Milwaukee and sprays the roof. Anything that requires him to get out of the chair costs extra.
-- Edited by Roof Cleaning New Jersey on Thursday 31st of January 2013 04:00:57 PM
When you are able to walk the roof you will use a lot less solution and you can see if there is any damage on the roof prior to starting. Gary when you start doing three jobs or more a day you will see why it is necessary to get up on the roof.
Well I guess if your personal safety doesn't justify spending approx. $3.00 to $5.00 more per roof, then walk them. This old worn out azz heals slower and hurts more than yours. And "yes" I am kinda proud of my system. Anybody want to have a "shoot out"?:? We'll stand 65" apart and on the count of 3, we'll shoot straight SH at each other and see who runs for the water hose.
FYI: my video shows 59" with a garden nozzle, and I gained approx 12' when I bought the custom SS nozzle that I showed on here.
Any takers on the "shoot out"?? I didn't think so!!
Using less solution means not only saving on material but less of a chance to damage plant and landscape. Also the saving of time per job to be competitive. I don't get up on roofs anymore that is why I have employees. I like the system you have but it wouldn't work with my business plan.
It works great for my plan. I am very selective how I spray and with the nozzle I use I can control the overspray and run off. Normally have 2--3 gallons of run off total.
Whatever works best, use it Thats what makes being in business for yourself worth the time and effort. Your own decisions, right or wrong are priceless.
I was kidding with Gary and I would take his system,the further I can shoot the better. I was always told time is money so in away you are both right. If I used even twenty dollars or thirty dollars more and worked less and got out at a decent clip thats fine. Mike has a good point about the over spray but I am sure a decent ground game could handle it. So yeah I would even like to shoot fifty feet anything after that is gravy.
Gary I think our military should use your setup! I walk roofs I feel safe on, nothing crazy. I use a harness for those, that are a little steeper. Gary if your setup was electric I would be all for the distance. But I just don't have room in the truck for the compressor. I am a firm believer, simple is better. That is why I haven't started plumbing rigs. I drop the stick in the tank, I flip the switch, I pull the trigger. Like Mike's business model I want my employee's to be able to do it.
Cmon Ed can't you see Gary telling some old war stories. There we were pinned down for three days,nothin to eat, no water...water..did I ever tell you my setup shoots 75'?
Had a guy call me after I cleaned his roof to tell me about some nail pop ups that he had and asked if we walked in that area. We didn't walk this particular roof (don't unless we have to) but I told him they were there before but he couldn't see them because of all the mold. I do have a friend that is a roofer. Sent him over there. He too care of all of the nail pops for him for $100.00. Customer paid.
Funny thing. Last Fall we cleaned a roof with skylights that were leaking due to dirt and moss build up in the narrow channels (improperly cut) around the windows. We cut the channels wider for an upcharge of $50.00.
Our customer was impressed that having his roof cleaned also solved his leaks.