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Post Info TOPIC: Selling With Safety


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Selling With Safety
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One of the things I have been doing is emphasizing safety in my advertising and customer contacts. It works. I've landed numerous jobs because we were the ONLY company to emphasize it. Rigging up anytime you are up on the roof, using top quality harness equipment, letting clients know we always employ a minimum two man crew (I train the ground guy to monitor the top guy for line positioning and edge proximity), using proper ladder standoffs and technique, installing safety anchors for clients (a nice added profit center for us as my top guy has a ton of construction and roofing experience)...it all makes for a very professional impression and is another thing which will set you apart from the "dude with a pressure washer" crowd. So, if you already do it safely...and you should....make sure you let clients know!

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 WWW.PeakofPerfectionRoofCleaning.com

Kevin Enderle



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Kevin,

Everyone of my customers has asked about safety and insurance. After providing documentation, which I carry with me at all times, I assure them that safety is a priority. My photo album consists of not only the before and after shots but photos of:

Ladder stand offs.

Tarps and plastic sheeting covering plant materials.

Wet floor signs over water and chemical hoses.

Sprinkers in action.

etc.

This always places the customer at ease.

Hank

 



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Pocono Non Pressure Roof & Exterior Cleaning, LLC

Stroudsburg, PA 18360

570-994-6918

Serving the Pocono and Lehigh Valley(Carbon, Lehigh, Northampton, Monroe, Pike and Wayne Counties), PA community as well as both Warren and Sussex Counties of New Jersey



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waxman18324 wrote:

Kevin,

Everyone of my customers has asked about safety and insurance. After providing documentation, which I carry with me at all times, I assure them that safety is a priority. My photo album consists of not only the before and after shots but photos of:

Ladder stand offs.

Tarps and plastic sheeting covering plant materials.

Wet floor signs over water and chemical hoses.

Sprinkers in action.

etc.

This always places the customer at ease.

Hank

 


 I got to ask you a few things, I maybe able to help you not get asked so many times.  I on the otherhand seldom get asked. When I do its because I am 24 years old, and my 18 year old brother or his friend are my assistant techs



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Dan Cronauer

"What's on your Roof?"

1-(855) WASHME2

ROOF CLEANING PENNSYLVANIA

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282 Hemlock Terrace Mountain Top, PA 18707

 



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To the original post, safety is key! I always get on "JCstompers" case because he never uses the harness.

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Dan Cronauer

"What's on your Roof?"

1-(855) WASHME2

ROOF CLEANING PENNSYLVANIA

Google Maps

282 Hemlock Terrace Mountain Top, PA 18707

 



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Apex Roof Cleaning wrote:

To the original post, safety is key! I always get on "JCstompers" case because he never uses the harness.


 I'm batman though!



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Eclipse contracting LLC

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Info@Eclipsegeneral.com



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Always safety first. Customers that see safe practices normally will recommend you to others.

 

 

Northern Virginia Roof Cleaning
Roof Cleaning Northern Virginia
Roof Cleaning Fairfax Virginia

Serving All of Northern Virginia

FREE ESTIMATES / Affordable Roof Cleaning!

703-367-7721



-- Edited by Real Clean on Tuesday 17th of April 2012 09:36:29 PM

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Apex Roof Cleaning wrote:


 I got to ask you a few things, I maybe able to help you not get asked so many times.  I on the otherhand seldom get asked. When I do its because I am 24 years old, and my 18 year old brother or his friend are my assistant techs


 All that means is that you bounce higher than us older guys...bouncing HURTS! My dad fell off the roof 17 years ago and his experience is burned into my brain.

Always harness up, all it takes is once and all the hard work you put in to build your business can be lost in a split second. Besides which, OSHA is out there looking for money and it will take a LOT of roof cleaning to make up for that fine!



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 WWW.PeakofPerfectionRoofCleaning.com

Kevin Enderle



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OSHA out there looking for the money is right! With new construction down and the lsnake oil salesmank of revenue new fall protection regulations for residential has been a new income for them and they are enforcing the regulation all over the mid-west and northeast. I know first hand of many subcontrsnake oil salesmantors fined for not following the regulations for residential. Some locations have postponed enforcement til Sept. 2012, many states are stepping up enforcement measures. 



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I shoot from the gutters, no need to walk the roofs.

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Dallastown, PA 17313

Roof Cleaning York, Lancaster and Harrisburg, PA

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So do I! Except the ranch style homes and easy walkers, can't resist sometimes after all the roofing I have done in the past. Sometimes I get on there just to blow the chit off there before I clean it.



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The vast majority of our clients have high, steep roofs with tons of moss and debris...we end up walking just about every roof...blowing the debris off is a way of life here. I'd argue you can more complete product coverage and control your overspray better being on the spot...particularly important when heavy moss is involved (hitting it from top and bottom is the most effective). Even if you shoot exclusively from a ladder and only deal with GM, you can still emphasize things like proper ladder standoffs. We see damaged gutters from the scrape-n-spray cowboys all the time.

-- Edited by Moldbuster on Friday 20th of April 2012 10:47:24 AM

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larrykilby wrote:

So do I! Except the ranch style homes and easy walkers, can't resist sometimes after all the roofing I have done in the past. Sometimes I get on there just to blow the chit off there before I clean it.


 +1



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Dan Cronauer

"What's on your Roof?"

1-(855) WASHME2

ROOF CLEANING PENNSYLVANIA

Google Maps

282 Hemlock Terrace Mountain Top, PA 18707

 



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Moldbuster wrote:

The vast majority of our clients have high, steep roofs with tons of moss and debris...we end up walking just about every roof...blowing the debris off is a way of life here. I'd argue you can more complete product coverage and control your overspray better being on the spot...particularly important when heavy moss is involved (hitting it from top and bottom is the most effective). Even if you shoot exclusively from a ladder and only deal with GM, you can still emphasize things like proper ladder standoffs. We see damaged gutters from the scrape-n-spray cowboys all the time.

-- Edited by Moldbuster on Friday 20th of April 2012 10:47:24 AM


 I am a painting contractor for 20 years and know how to use a ladder without damaging a gutter! I get very little run off with the tips and can control run off shooting it from the gutter. I dont like to walk them when they get hot, I sell so much when i tell them i am not walking on there roofs.  Its is just the way I do things no right or wrong just my way.



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Eric Seitz
717-324-4208
Dallastown, PA 17313

Roof Cleaning York, Lancaster and Harrisburg, PA

Power Washing and Pressure Washing York, Lancaster and Harrisburg, PA

See Our Picture Gallery Here

Liberty SoftWash

 

 

 



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I believe ladder stand offs should be mandatory for every roof cleaner or anyone using a ladder to access the gutters or the roof. If you are not using a ladder stabilizer bar then maybe you should. It gives you alot of support and added safety.

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Mike Derose-Owner

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Diamond Roof Cleaning New Jersey (1-800-Roof-Clean) wrote:

I believe ladder stand offs should be mandatory for every roof cleaner or anyone using a ladder to access the gutters or the roof. If you are not using a ladder stabilizer bar then maybe you should. It gives you alot of support and added safety.


I agree 100%.

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Eric Seitz
717-324-4208
Dallastown, PA 17313

Roof Cleaning York, Lancaster and Harrisburg, PA

Power Washing and Pressure Washing York, Lancaster and Harrisburg, PA

See Our Picture Gallery Here

Liberty SoftWash

 

 

 



Premium Member Roof Cleaning Institute Of America Certified Roof Cleaning Specialist

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Diamond Roof Cleaning New Jersey (1-800-Roof-Clean) wrote:

I believe ladder stand offs should be mandatory for every roof cleaner or anyone using a ladder to access the gutters or the roof. If you are not using a ladder stabilizer bar then maybe you should. It gives you alot of support and added safety.


 +1



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Liberty SoftWash

Eric Seitz
717-324-4208
Dallastown, PA 17313

Roof Cleaning York, Lancaster and Harrisburg, PA

Power Washing and Pressure Washing York, Lancaster and Harrisburg, PA

See Our Picture Gallery Here

Liberty SoftWash

 

 

 

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