A HO asking for insurance is one thing but asking twice is another. It would make me a little leary especially if he stressed it. Even more if he had tarps on his roof. And why is he having his roof cleaned before repairing it???
I think I would pass on it, or any roof that had tarps on it. I would tell him to use his money to repair his roof first. Then call me after it has been fixed and I would be happy to clean it.
However if you do decide to clean it you should be able to use a weak solution. I would say 10 to 20% SH and a little extra surfactant. And then rinse real good. You don't need to use a whole lot more surfactant, it will just make it harder to rinse.
Jon
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Bluwater Roof and Exterior Cleaning
Non-Pressure Roof Cleaning
Serving Lee and Collier counties in Southwest Florida
Ft Myers, FL
(239)466-6980
bluwater@centurylink.net
Safe Roof Cleaning & Exterior House Washing in Naples, Ft Myers and Bonita Springs