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Post Info TOPIC: Telling customers what the mix is made of


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Date: Oct 13, 2010
Telling customers what the mix is made of
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Why not just tell them the truth or 'APPLE Cider " lol and explain to them if they are worried that you have done plenty of roofs and no problems also Your a Professional ;]

-- Edited by Travis on Wednesday 13th of October 2010 11:10:39 PM

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Travis Baird 662-288-6428



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Roof Cleaning New Jersey wrote:

 

Snows Enterprises LLC wrote:

I'm not sure it is a good idea, but I've given customers and potential customers a copy of the ARMA bulletin.  It says what they recommend for cleaning a roof and SH is mentioned.




If you have the same bulletin I have, I no longer use it because it says "bleach", not SH.  If it actually said "SH" I'd be more apt to using it.  The word bleach kind of cheapens the process.

 




The one I have says "bleach" also.  I have not been using any masking agents so they smell it anyway.  I know first hand that if they think they can do it with the bottle of bleach they have in the laundry room they won't get very good results.

(Come to think of it that is a post I wanted to make about my very first venture in trying to clean a roof, got to find those pictures)



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Gene,
Snow's Enterprises LLC
Williamsport, IN  47993



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Ed you are making this little hill into mountian. This what I do I have photo book on the front page is my copy of my business lic, second page is my copy of my insurance and third page is copies of my msds sheets then they come to the photos of my work. Now if my costumers have any more questions I will answer them how I going to wash there home I will then explain it is done.

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Squeaky Clean Pressure Cleaning
Winter Haven Fl

Christopher Francis
863-521-4892



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Date: Oct 14, 2010
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The way I pitch it is, our custom blend has sodium hydrochloride witch is a type of Bleach NOT the clorox you can get at walmart, This is what gives you the clean roof the same day! and it tells us that our Algicide and Fungicide has covered the surface completely. Then They look at our sales book soon will be an IPAD Always Smile! 

Hope this helps. Be honest


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Owner: Pat Clark

Email: Precisionprowash@gmail.com
Phone:(864)724-WASH
Roof Cleaning Greenville SC



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Date: Oct 14, 2010
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Nice Pat. Nice and simple!

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Currently setting up business
Jacksonville, FL



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Pat that's an intelligent response.

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Ed Thompson
Woodbridge N.J.

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Roof Cleaning New Jersey wrote:

Pat that's an intelligent response.



and Mine wasn't?

 



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H20 POWERWASHING
Roof Cleaning Lanoka Harbor NJ 08734
clydesampsel@gmail.com
www.roofcleaningjerseyshore.com



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Clyde you get a gold sticker. Put it on your huver cover.

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Woodbridge N.J.

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Greenville SC Roof Cleaning (864)752-7073 wrote:

The way I pitch it is, our custom blend has sodium hydrochloride witch is a type of Bleach NOT the clorox you can get at walmart, This is what gives you the clean roof the same day! and it tells us that our Algicide and Fungicide has covered the surface completely. Then They look at our sales book soon will be an IPAD Always Smile!


Hope this helps. Be honest

 



138394,138394,
Very nice!!

We used to just tell every customer what was in it.  Just use that simplicity and confidence and sell it. 
Now we just tell them Roof treatment, and how long it lasts and that it will be rinsed off eventually.
Sometimes we run into a chemist or biologist and we just explain how it works.  Sometimes they have some great info to share about what we are using too. 

 



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Bill Booz

Accuwash LLC

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Roof Cleaning New Jersey wrote:

Confidence, nor selling is any problem of mine. Lets be serious, if a smart customer says whats in it, you say "roof soap". They say "whats in the roof soap?" You say "soap". They say "whats in the soap?" You say, "soap". they say "well whats in it?" and again you say "soap". Then they say "Wow what confidence you have. You got the job!"

-- Edited by Roof Cleaning New Jersey on Wednesday 13th of October 2010 11:09:49 PM




 Too funny! If they pry I let a lil info go! Yesterday HO was asking questions. He asked about his grass. I told him if I sprayed his grass and didnt wet it first and rinse rinse rinse that it would turn the grass to a milky substance!



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240-355-1110

From up on the Roof cleaning, Gutter cleaning, to down on the Concrete cleaning...

All pressure washing services in between!

Serving  PG, Charles, St Marys and Calvert county Maryland

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guest

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Date: Oct 14, 2010
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That's honesty for ya! Haha, way to go, Gutterdog!

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Extreme Cleaning Solutions (410) 980-1053
Phil Rogers
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Not for nuttin, we should all be on the same page. Some guys here may be the only certified in their area. But the day will come when someone gets more than 1estimate from more than 1 RCIA certified member. If we will use our certification in our presentation we should be consistent in our answers even if the answer is generic. People can easily come to this forum and find the truth. They have the right know. Or you could just tell em you have no idea what's in the soap and stop making mountains out of mole hills.

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Ed Thompson
Woodbridge N.J.

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Date: Oct 14, 2010
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My usual:

"It is a proprietary cleaner developed in conjuction with the roofing manufacturers. It is used by the certified roof cleaners of the RCIA. It does contain chlorine, a surfactant and other ingredients. If need be I can provide you with the MSDS for the main ingredients."

I have only had 1 person ever ask for the MSDS.

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Matthew C Perry
General Manager
Callahan Pro Wash
Professional Exterior Cleaning Services
Roof Cleaning, Pressure Washing, Paver Cleaning and Restoration
813-727-5161
callahanprowash.gmail.com



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Date: Oct 14, 2010
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Roof Cleaning New Jersey wrote:

Not for nuttin, we should all be on the same page. Some guys here may be the only certified in their area. But the day will come when someone gets more than 1estimate from more than 1 RCIA certified member. If we will use our certification in our presentation we should be consistent in our answers even if the answer is generic. People can easily come to this forum and find the truth. They have the right know. Or you could just tell em you have no idea what's in the soap and stop making mountains out of mole hills.




 I think its like this. If they dont ask, not many do, dont waste time pulling out msds sheets, and over explaining yourself. If you harm their plants or kill their dog you will hear from the HO. If the job isnt a complete job, They will call.

 The Home Owner just wants a clean roof.  

 There are atleast 4 certified RCIA washers already in Maryland. Roof shampoo, bigger power wash co's that do roofs, usually pitch witch roof broom and call it "rinsing". Guys with Clorox, and no pics yet on their site..... It aint as bad as Florida is yet, I'm sure.



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240-355-1110

From up on the Roof cleaning, Gutter cleaning, to down on the Concrete cleaning...

All pressure washing services in between!

Serving  PG, Charles, St Marys and Calvert county Maryland

Cleaning service 




Premium Member Roof Cleaning Institute of America Certified Roof Cleaning Specialist

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Date: Oct 14, 2010
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Those companies are not RCIA certified are they?

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Woodbridge N.J.

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Date: Oct 14, 2010
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Phil Rogers wrote:

That's honesty for ya! Haha, way to go, Gutterdog!




 No kidding Phil! I did his dads house. The one where I had to separate all the DS. The rain water went to the pond in the back yard underground drains. The last roof washer killed his fish. Trophy Bass. This was a petting zoo also. I callled a week or so ago to see if the fish were ok. They are. Couple days later the son called n sold him a roof.

 Before the wash, his girlfriend called. She has 2 old cats. I had to comfort her that I wouldnt kill her cats. They never asked the ingredients. Just wanted a clean roof.



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240-355-1110

From up on the Roof cleaning, Gutter cleaning, to down on the Concrete cleaning...

All pressure washing services in between!

Serving  PG, Charles, St Marys and Calvert county Maryland

Cleaning service 




Premium Member Roof Cleaning Institute Of America Certified Roof Cleaning Specialist

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Date: Oct 14, 2010
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Roof Cleaning New Jersey wrote:

Those companies are not RCIA certified are they?




 Nope.



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240-355-1110

From up on the Roof cleaning, Gutter cleaning, to down on the Concrete cleaning...

All pressure washing services in between!

Serving  PG, Charles, St Marys and Calvert county Maryland

Cleaning service 




Guest

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Date: Oct 14, 2010
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How bout we just call it Clyde's Nunya roof soap. It works for me... I like it! Then if they still ask we'll tell them we don't really know whats in it call Clyde :)

-Mike

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MJFulton Services
Non pressure Roof & Exterior Cleaning
Charlottesville Virginia
434 906-0414





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Date: Oct 14, 2010
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Just kidding clyde everyone else picks on ya thouht I'd get my 2 cents in tonight as well.

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MJFulton Services
Non pressure Roof & Exterior Cleaning
Charlottesville Virginia
434 906-0414





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Date: Oct 14, 2010
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I tell them it is chlorine based mixture of soaps.

I am currently working with a local chemist on a new surfactant. It is too costly for  Lori to ship it & our local Unvar cost the same as Lori?

Ammonyx-lo is 30 % and the new stuff I am going to try on Saturday is 100 %...  I received my free sample of Dwell Gel in the mail today.  biggrin   I will keep you posted.

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