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Date: Feb 22, 2010
Roof Cleaning Business Tips
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     Gentlemen, this thread is for any tips and useful advice that can be applied to operating a successful roof cleaning business. Feel free to offer anything conducive to proper and efficient business operations. From the rookie roof cleaners, to the veterans, come one-come all. Hopefully this will be a sticky. Here's my 2 cents:

I know it may sound like a broken record, but I have said it before and I will say it again: In my opinion, the single most important factor in operating a long term successful business is this:

Know Your Numbers!

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Guest

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Date: Feb 24, 2010
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     Really? Two days, numerous views, and no replys? Do we have any business men on here? Or is everyone just running a "job"?

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guest

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Date: Feb 24, 2010
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I Like the "Know your numbers"

I always like to 'keep it simple'.

I live by these 8 rules taught to me by a very successful Direct marketer:

1.Be on time...............................makes sense right?
2.Be prepared.............................or lose time, money and confidence
3.Have a great attitude................A winning attitude makes the worries melt away and allows you to focus on whats important. Also it reflects what you want to receive.
(with out the first three the rest are totally screwed)
4.Work correctly........................every task has a set way to be done or a system that maximizes productivity and creates results.
5 Work a full day.......................Time is either your best friend or your worst enemy. Take advantage of the time you have each day, and then you can have free time as well. Separate the two.
6.Show your service any chance you have...............because I will be and you don't want to fall behind. Remember you are a competitor and the champions are out there getting it, and so should you.
7.Hit the next sales call/ door on a sale...................You are most enthusiastic about your service immediately after a sale. Always call another client immediately after a sale and use your enthusiasm and current positive attitude to try and land some more. Only take a break after a no-sale.
8.Rehash Rehash Rehash.....This means sell more on a sale...'well, while we are here maybe we can do this also. Or 'Now that we have a date for your cleaning what about that other thing you mentioned.

Here is an example. I took a winter job this year (Got real cold earlier than usual in MD) and every day I follow these steps. Due to that I have sold and already scheduled a plethora of jobs from other people I meet at work, by showing my service to them, while being pleasant and fun to work with. Any day I don't make a sale, I can always trace it to a step I missed.

Good luck!!

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Bill Booz

Accuwash LLC

Cell-240-425-2845

 



Guest

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Date: Feb 24, 2010
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you are so right! you nailed that on the head!

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Bayou Power Washing & Roof Cleaning
 318-614-0108



Guest

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Date: Feb 25, 2010
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EARLY IS ON-TIME
ON-TIME IS LATE
LATE IS UNEXCEPTABLE

THE 6 P'S
PROPER PREPERATION PREVENTS PISS POOR PERFORMANCE



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Evergreen Construction Solutions Inc
Charlotte, NC
Matt Hopkins/Jeff Dobs
704-609-3561
mhopkin7@gmail.com



Guest

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Date: Feb 25, 2010
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that is what i tell my guys that work for me. when they ask what time to show up i tell them that we are leaving at this time!!! so that means you need to be here 15 mins before then or you are late! and i am not going to pay someone else to wait on you!

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Bayou Power Washing & Roof Cleaning
 318-614-0108



Guest

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Date: Feb 25, 2010
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     Great stuff guys! Bill, #3 cannot be reiterated enough. A positive, excited attitude does wonders for your business, and your BOTTOM LINE!

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Guest

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Date: Feb 25, 2010
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Key words   ( champions are out there getting it ) Why? Because they do a presentation and they know how to CLOSE the DEAL!


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Guest

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Date: Feb 26, 2010
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     I wanna go over some numbers, may do it here or start a different thread on Roof cleaning business accounting tips! Anyway, another business tip that can never be said enough is:

A.B.C. - Always Be Closing!

Do not wait for the customer to call you back after the estimate. HAND them the estimate and ASK them to sign it on the spot. Once you walk out the door, your chances of closing the deal dwindle.


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Guest

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Date: Feb 26, 2010
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Evergreen wrote:

EARLY IS ON-TIME
ON-TIME IS LATE
LATE IS UNEXCEPTABLE


I absolutely CANNOT stand being late. By myself or anyone else.

I even keep the clock beside my bed 20 minutes fast. I know its always fast but i guess it helps me get a quicker start to the day.



I would also like to vastly improve my sales skills this year.



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Guest

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Date: Mar 26, 2010
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Know your numbers is great. You must also know your business inside out and get your phone ringing.

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RoofKleen
Roy Lawson Owner
104 East Main St.
Manchester, Tn 37355
Toll Free: (888) 258-3542
Mobile: (931) 273-8113
E-Mail: roy@roofkleen.biz

MAKE YOUR��ROOF LOOK BRAND NEW AGAIN!



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Date: Mar 26, 2010
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CLOSING THE SALE sums it all up. In my opinion this is what a lot of the guys are lacking. You must be a good salesman and you don't get that reading a book.



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RoofKleen
Roy Lawson Owner
104 East Main St.
Manchester, Tn 37355
Toll Free: (888) 258-3542
Mobile: (931) 273-8113
E-Mail: roy@roofkleen.biz

MAKE YOUR��ROOF LOOK BRAND NEW AGAIN!



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Date: Mar 26, 2010
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That's why research is so important. Need to know WHY this is a service worth paying for. Without being able to show the homeowner the value your chances of closing a deal is not nearly as good.

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Premium Member Roof Cleaning Institute Of America Certified Roof Cleaning Specialist

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Date: Mar 26, 2010
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This thread is AWESOME! Points out some of the things I do wrong. We will Improve. I see it as like NASCAR, that is, momentum. Keep the momentum going!!!

-- Edited by gutterdog on Saturday 27th of March 2010 10:31:41 AM

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240-355-1110

From up on the Roof cleaning, Gutter cleaning, to down on the Concrete cleaning...

All pressure washing services in between!

Serving  PG, Charles, St Marys and Calvert county Maryland

Cleaning service 




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Date: Apr 25, 2010
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This is a great point, Im crossing over from the sign and awning industry and believe me with the stiff competition in the signage industry, It is the most informed, the most aggressive, creative, helpful and honest sales people that succede. Not to try and intimidate anyone with that statement, its just we dont want to forget to give sales our best effort. All the equipment in the world does not make us money, Happy customers make us money. Good customer relations before and after the sale (project) Is what good selling is all about. In my industry deposits are a common practice, mainly because of the custom nature of signage. We generally get deposits even on our awning cleaning. What is the general concensus in the roof cleaning industry. We are bidding a few large commercial roofs and would like to know how others handle billing. Terryconfuse

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Date: Apr 25, 2010
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One thing that pi--es me off more than anything else in the automotive business Is that everybody has forgotten the one thing that makes you stand out over the rest….You must care the most……if you care the most….. everything else will take care of itself…..Happy clients are all that you need…….The one thing you never want to forget…..The customer is always right!!! ….if you have to spend a little to make them happy….it's no big deal…. after all........ there happiness is a great investment.

Mike


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Mike Mason

Cell: 618-980-2277

Email : mike@masonsroofcleaning.com

www.masonsroofcleaning.com



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Date: Apr 25, 2010
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I will admit closing the deal is important. I also have been selling roofs for several yrs. I believe the hardest part to becoming a good sells man is getting out of the truck. It took me a long time to just open the truck door at first. Then finding a way to talk to let the homeowner no your knowledge. I have dealt with several hundreds of people. all sales are different. you need to be confident and don't take rejection personal. I have gone back to several customers every yr and finally closed the deal. be persistant but not overbearing. Let the costomer sit on it for a while, then give them a courtesy call. develope a pitch and stick to the pitch, If you don't no the answer to a question the home owner asks don't try to bs him just say I don't the answer to that sir or mam and I will find out and get back to you. then do it. remember do what you say your going to do. If your going to be late ( which I hate) always give the home owner a call and let them no. thats just what I think anyways Don't get me wrong always try to close the deal on the spot. I am just saying some customers are a hard salesmile

-- Edited by big bob on Sunday 25th of April 2010 11:33:06 PM

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Coastal Roof Cleaning
1-360-783-2576


Guest

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Date: Apr 25, 2010
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Mike... Right on man! We have a muscle car shop here in Houston And customers keep coming back because we take care of them. They are number one. Check us out. Www.momusclecars.com.

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Blake Meaux
Restoration Roof Clean, LLC.
Phone: 281-853-5753


Houston Texas Roof Cleaning

 



Premium Member Roof Cleaning Institute Of America Certified Roof Cleaning Specialist

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Date: Apr 26, 2010
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Understanding the importance of WOM. Basically you already have the job.

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240-355-1110

From up on the Roof cleaning, Gutter cleaning, to down on the Concrete cleaning...

All pressure washing services in between!

Serving  PG, Charles, St Marys and Calvert county Maryland

Cleaning service 




Guest

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Date: Apr 26, 2010
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My best advise is "Ask For the sale" Most guys are scared to ask ex. "so when can we start your home" "can I pencil you in for later today" If you havent tried this try it just once and see what happens. I always ask and 80% of the time I get a yes.

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      X- treme Klean
Professional Powerwashing Solutions
   South Padre Island  -  McAllen TX.

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