PLEASE READ - THIS IS VERY IMPORTANT TO EVERYONE WHO USES FACEBOOK FOR BUSINESS OR PERSONAL REASONS...
Have you noticed that you are only seeing updates in your newsfeed from the same people lately? Have you also noticed that when you post things like status messages, photos and links, the same circle of people are commenting and everyone else seems to be ignoring you?
Don't worry, everyone still loves you and nobody has intentionally blocked you. The problem is that a large chunk of your friend/fan list can't see anything you post and here's why:
The "New Facebook" has a newsfeed setting that by default is automatically set to show ONLY posts from people who you've recently interacted with or interacted the most with (which would be limited to the couple of weeks just before people started switching to the new profile). So in other words, for both business and personal pages, unless your friends/fans commented on one of your posts within those few weeks or vice versa - you are now invisible to them and they are invisible to you!!
HERE'S THE FIX: On the homepage click the "Most Recent" title on the right of the Newsfeed, then click the drop down arrow and select "Edit Options", click on "Show Posts From" and change the setting to "All Of Your Friends and Pages" (you can also access the "Edit Options" link at the very bottom of the facebook homepage on the right) Note: This is the fix for personal pages but I am unsure of whether or not the business pages are set up the same way.
Simply posting an update about it won't do any good because lots of your friends/fans already can't see your posts by default. You'll either have to send out a message to everyone on your list (which I'm not even sure business pages can do and is a rather tedious method) or post an event like this one explaining the situation and invite your entire fan base and/or friend list. Feel free to invite them to this event since it is open to the public. You can also tweet about it, create a blog post or send out an email to your subscribers in hopes of reaching them all.
I've alerted some of the big facebook security sites and they are working on finding an easier solution for companies to let their customers know about the situation.
Shame on facebook for altering the default setting and not telling people about it! Just think about how many companies posted Christmas sales and discounts without having any idea that their customers couldn't see the updates.
NOTE: THERE WILL STILL BE SOME BUSINESS PAGE UPDATES THAT WON'T SHOW UP IN YOUR NEWSFEED. TO VIEW THE MISSING POSTS YOU MUST CLICK ON THE "MESSAGES" MENU LINK ON THE TOP LEFT OF THE HOMEPAGE, THEN CLICK THE "UPDATES" LINK THAT MAGICALLY APPEARS BELOW IT.
Wow, that will put a big damper on Web20 marketing. Companies that rely on social media sites as their news feed or blog should be posting this fix on a page on their own site for the consumers that are wondering what's going on. Facebook needs to send out an alert with some instructions for those that would like to opt in on being able to still see ALL the posts.
Thanks! for the info Doug. For me, the personal profile had the settings as "People who have interacted in past" and I changed it to All. For the business, the profile was set to "All of my friends"
Maybe you know the answer to this or someone reading this thread. Each time I try to make a new business page it ties into my personal page. I want those two to be completely separate. How do I make this work?
Just couple of days back, Facebook prompted me to upgrade to a new interface and which now shows me ways to switch between personal & business profile. Click on the Account (on top right) and select the use of Facebook with a personal page or business profile and you can easily switch between them. I have attached a screen shot to make it easier for you.
I believe you have to have 25 "Likes" on your business page before you can make it separate from your personal profile. I just reached 25 the other day and then I received that option.
Brian
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Brian Friel The Roof Cleaners llc Oxford PA 19363 610 842 2104
Brett, I know of no way to make them totally separate. When you establish a Facebook account it has to be with a Personal Name. I have tried establishing a page with a business name but FB will not allow it. You can as stated above make your bsuiness page your 'main' page, but this, as I understand, only means that your business page will come up first when you log on. You will then have to go to your personal page to see any post's that have been made, like you do with your business page when your personal page is your main page. In other words no one in FB land will know that your FB business page is or is not your main page.
I am by no means a FB expert, I only learned this by playing around with it the other day. Hope this helps.
Also feel free to go to my FB business page and click like and I'll do the same for you as well as anybody else that wants too. Thanks
Just couple of days back, Facebook prompted me to upgrade to a new interface and which now shows me ways to switch between personal & business profile. Click on the Account (on top right) and select the use of Facebook with a personal page or business profile and you can easily switch between them. I have attached a screen shot to make it easier for you.
Hope that helps!
Regards Abhi
I also go this and I love it, the only thing I dont like about it now is that you can not suggest your business page to your friends like before and also when you want to share from your blogs , you can't do it to your business page. BUT, you can use business page as your main page now 2 thumbs up
Great post abhi
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Elite Roof Cleaners Roof Cleaning Missouri & Kansas City