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Speaking for myself. We have an area on our estimate form where the customers signs upon acceptance. It states that by signing this estimate it becomes a binding agreement to perform the services specified. We do not collect payment before the service. It has always been our policy not to collect until the job is complete. This gives the customer a sense of security and assures them we are professionals, not fly by nights. I am sure everyone does it differently. You have to decide what best fits your business market.

My lawyer is wondering if there is anything specific to roof cleaning in anyone's contracts other then the standard legal speak. So any help in this area would be great. Thanks Again. I have my rig built and am just days away from hanging my first door hangers.

Avoid a wordy contract. The more you try to put in the more loopholes you create. Most lawsuits contractors face are Civil matters, that is the normal rules of evidence do not apply. It does mean the "Intent" of the agreement will carry most of the weight.

Example: "Roof Cleaner will clean the roof at Location-X at a charge of $300"! It is assumed that you the cleaner will clean the roof and do no harm. It is assumed that the HO will pay you for the service.

This concept is why verbal agreements carry so much weight. It is assumed that a service will be performed at an agreed upon cost to the HO and that the contractor will act in a professional manner.

A simple estimate or bid document can be a powerful piece of evidence in a lawsuit (as long as the HO received a copy first). Always, ALWAYS!, at the very least quote a price. Do not let a customer tell you "I don't care what it cost, just do it". FULL DISCLOSURE! That's the key!